Privacy Policy

Privacy Policy

Information Collected

When contacting this service or requesting assistance, information provided directly is collected. This includes name, phone number, email address, service address, and details regarding the water damage issue.

Certain information is also gathered automatically upon visiting the website. This includes IP address, browser type, pages viewed, and site interactions. Cookies and similar technologies may be utilized to gather this data.

How Information Is Used

Information provided is used to respond to inquiries, schedule appointments, and coordinate water damage restoration services. For example, phone numbers are used for appointment coordination and service addresses are used to dispatch local restoration contractors to the property.

Information is also used to improve site functionality and comply with legal requirements. Personal information is not sold to third parties.

Cookies and Tracking

This website utilizes cookies to remember user preferences and understand site usage patterns. Cookies are small files stored on user devices that facilitate smoother browsing and enhanced site performance.

Web browsers can be configured to refuse cookies or alert users when cookies are deployed. If cookies are disabled, certain portions of the website may not function properly.

Analytics and Third-Party Tools

Third-party analytics tools, such as Google Analytics, may be used to analyze website traffic and usage trends. These tools collect information transmitted by browsers as part of web requests, including cookies and IP addresses.

Third-party services may also be used for scheduling, payment processing, or communications. These external providers maintain their own privacy policies, which users are encouraged to review.

Data Sharing and Disclosure

Information is shared only as needed to connect you with services. This includes sharing with local technicians, contractors, and service providers who help fulfill your request.

Information may also be disclosed if required by law, to protect legal rights or safety, or in connection with a business transfer. Personal information is never sold.

Data Retention

Personal information is retained only as long as necessary to facilitate services, fulfill legal obligations, resolve disputes, and enforce relevant agreements. When no longer required, data is securely removed or anonymized.

Data Security

Reasonable measures are taken to safeguard personal information against loss, misuse, and unauthorized access, including administrative, technical, and physical safeguards.

However, no internet transmission or electronic storage method provides 100% security. While safeguarding data is a priority, absolute security cannot be ensured.

User Rights

Depending on jurisdiction, individuals may have rights to access, correct, delete, or limit the processing of personal data. Users may also request removal from marketing communications.

To exercise these rights, please reach out using the contact information provided below. Inquiries are addressed in accordance with applicable legal timelines.

Children's Privacy

Services are not directed toward children under 13 years of age. Personal information from children under 13 is not knowingly collected. If it is believed that such data has been collected, please reach out so it can be promptly deleted.

Changes to This Policy

This Privacy Policy may be updated periodically. Updates are published directly to this page along with a revised effective date. Periodic review of this policy is encouraged.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

Phone: (424) 550-5779

Tap to call(424) 550-5779